Standard Delivery Worldwine.
Delivery time DEPENDEND UPON YOUR PLACE OF RESIDENCE. BEFORE ORDERING PLEASE INFORM YOURSELF REGARDING CUSTOM RESTRICTIONS.
Orders will be shippend within five working days.
If unsure regarding customs contact us before you order.
All Wine (not spirits!) are shipped World Wide. However in comliance with local laws we cannot ship alcohol beverages to the following USA states: Alabama, Alaska, Arkansas, Delaware, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, and Utah.We can ship wine to all other states.
We believe that proper storage is crucial to the quality of wines and spirits, and since we cannot control how items are stored after they leave wine cellar, all the sales are final and we do not issue refunds, credits or exchanges for wines or spirits.
However, defective wines and spirits may be exchanged for items of equal or greater value. Please note that original and return shipping charges aren’t refundable.
Most orders are delivered within 12 business days from the purchase date.
If an order needs to be canceled, please send email to firstname.lastname@example.org immediately. Please note: orders are processed for delivery as soon as possible. Due to these circumstances, neither FSW nor the Delivery Agent can guarantee the availability of changes or cancellation to any order once it has been placed.
Cancelled orders may be subject to a 20 € delivery and restocking fee.